Defeating Product Blindness

Customer: “Wait, I thought this place closes at 11pm?” Barista: “No, we close at 6” C: “But Yelp says 11pm!” B: “Yeah…that’s weird. Sorry.” This is a real interaction I overheard at the local coffee shop, but not the first time I’ve seen this interaction unfold. As a coffee & tea lover, it’s hard for me to find shops that open … Read More

Are We in a UX Job Bubble? [Mar 2015]

People are concerned that we’re in the midst of a UX job bubble. And they have a right to be. “UX” is now corporate jargon used as a filler word anytime there’s a discussion regarding design or digital strategy. Anyone could throw up “UX” in their LinkedIn profile and probably get messaged from a recruiter somewhere. Now that we see UX … Read More

“Users Are Stupid”

This is a guest post from Christine Ramirez, a UX/UI Designer and Art Director hailing from sunshiny Boulder, Colorado. She’s worked with several brands like Mercedes-Benz and Goldman-Sachs and writes about managing a career in design on her site. Every so often, I hear in various different ways that users are stupid. “Why are our users confused with the sign-up process?” … Read More

Set Higher Expectations for Yourself

On the drive home today, I listened to an incredible episode of This American Life (you can listen to it directly for free). The story is about Daniel Kish, a blind man who bikes, runs, and operates just as freely as those who can see. But this story is much more about a blind man. It’s about the power of expectation.  Expectations affect … Read More

Learn UI Design by Copying

Throughout most of our academic careers, we’ve been taught that copying is a bad thing. Getting caught copying an author’s work is considered plagiarism. Copying someone else during an exam can lead to expulsion. So it’s not a surprise that we have negative associations with copying, even to this day. But what about copying as a way to learn?  I’m … Read More

Take Me Seriously: Establishing Yourself as a UX Designer

World Usability Day comes once a year, and the one this past Thursday was one of my favorites. Someone asked the panel such a good question, I wrote it down in my notebook: You can also watch a Youtube video of the conference (I was behind the camera). I paraphrase the question below: I’m breaking into the UX industry, and … Read More

Hacker News UX+UI Redesign Process

A few weeks ago, I took a weekend to redesign one of my favorite sites, Hacker News. Having not done a redesign in a while, I knew the first thing I had to do was establish some baseline of why I was motivated to redesign the site. Original HN Design: news.ycombinator.com My HN Redesign:  TL;DR THE PROCESS I USED Heuristic … Read More

How UX Recruiting Agencies Work (and how to use them to your benefit)

I’ve had friends , who I’ll refer to as Camp A, get great jobs at companies like Google through recruiting firms. But I’ve met much more in Camp B – those who’ve had bad experiences with talent agencies. What you’re reading now serves to help you fall into Camp A, and hopefully avoid the pitfalls of Camp B. To do that, we have to properly … Read More

UX Implications of the Apple Watch (and smart watches in general)

It’s been a month since the September 9th unveiling of the Apple Watch. I more or less agree that it is Apple’s “most personal device yet,” and with that comes huge UX implications. We’re no strangers to wearables, much less smart watches. But I strongly believe that with its design leadership, Apple will disrupt wearables with the Apple Watch, just as it … Read More

How to hack your design learning

hack-design-learning-save-time

I’m the best at psyching myself out when starting new projects. Before I even sketch out a simple plan of the project, my mind enters ultra-irrational mode: Well first, don’t I need to finish that Photoshop tutorial to learn how to make a better UI? Shouldn’t I also get a better grasp on typography, color and layout before I start designing this app? … Read More