how-to-get-a-ux-job-with-no-experience

How to Get a UX Job with No Professional UX Experience

It’s not unusual to come across a UX Job posting that reads like this:

“7+ years of professional experience as a UX Architect, expert in interaction design, front-end web development…”

And that’s not even for a senior / principal designer role. Whoever does have that much experience should be a top-dollar consultant, has his/her own business or wrote a book on UX already.

But these UX job descriptions, unrealistic as they are, do have one effect:

Scare the $hit out of aspiring UX designers trying to break into the field.

It makes UX beginners think that they need years and years of experience to nag their first UX job. This creates a feeling of constantly being under-qualified.

Case in point:

I know someone who has taken three different UX certificates (not courses) and a Masters before even seriously applying for her first UX job…that’s ridiculous.

Today I’ll talk about how to break into UX with no professional UX experience. 


1. Take at least one UX course

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There’s a ton of UX courses to explore. Do at least one to completion. I’ve met a surprising amount of UX transitioners who really want to get into the industry, but haven’t “done their homework” yet.

UX courses often have project work that you can include in your portfolio. Programs can also introduce you to job leads. Colleagues in my UX Certificate program were already working in the field just looking to expand their knowledge…and a lot of them were actually hiring or knew someone who was hiring.

Taking a UX class is not just about learning – it also gives you momentum, that all-ever important starting fuel for what could be a long career transition process.

While you’re at it, read at least one UX book. Take a look at this UX reading list for UX beginners. Picking up any decent UX book and really digging into it will set you apart from other career transitioners in terms of knowledge and expertise.

2. Shape your existing experience

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Most UXBs come into this field thinking they have absolutely no UX experience. They want to become a UX designer “from scratch.”

Here’s a not-so-secret secret: you most likely have projects that already include elements of the user experience design process.

Key pieces of the UX design include ideation (brainstorming), research, implementation of the solution itself (design), and the validation & testing of those solutions.

Many jobs and projects, regardless of what industry you’re in, are likely to include these elements. They just go by different names:

  • Market Research -> UX Research
  • Business process modeling (BPM) -> UX workflow
  • Anything to do with data -> numbers that validate the success of a (UX) solution
  • Quality Assurance (QA) -> Usability testing

These are not 1-to-1 translations, but the idea is that UX students can reframe existing experience into relevant projects for their UX portfolio.

Do what you can, with what you have, where you are. – Theodore Roosevelt

In the spirit of Roosevelt’s words, examine the work you’ve already done, take the projects that include the most UX-related elements, and turn them into portfolio pieces.

Is this a huge part of what I do as a UX Career Coach – help designers realize their value and leverage their existing background to get a job in UX. 

But what if certain projects don’t feel “complete,” like they can’t stand on their own as a UX portfolio piece?

Glad you asked.

3. Fill in the Gaps

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Some typical user experience deliverables include sitemaps, process flows, sketches, wireframes, etc.

If your existing projects can use more UX deliverable to better show your design process, you can go back and fill in the gaps

For example, let’s take a graphic designer who wants to reframe what she does into UX design. She already has high-fidelity comps and sketches of her work. The visual design part of the UX process is done.

She can go back and look at her designs, and spend two hours creating a simple user testing done.

For UXBs transitioning into the field, this is a completely legitimate way to build portfolio pieces. Just because you didn’t create all the UX deliverables in the correct order, doesn’t mean you can’t open up old or existing projects and add new UX deliverables to your design process. It’s your own damn portfolio, after all.

4. Gain UX experience.

The shortcut to developing UX experience is to pursue do-it-yourself projects. These are the primary ways I suggest hacking together your UX experience.

  • Redesign an existing experience. Choose one with a lot of flaws so that your solution looks much better and different.
  • Approach a non-profit and pitch them on doing pro-bono UX work
  • Go to hackathons like Startup Weekend and be the UX/UI designer
  • Help a local business like a mom-and-pop coffee shop or store that needs a new website.
  • Pitch a small startup (it could even be your friend’s business) on the importance of UX and UI, and how you can help.

Doing self-initiated projects takes a ton of initiative, but the payoff can be big.

Related Resource: The 5 Hidden Sources of UX Portfolio Projects

5. Finish your UX Portfolio and Apply

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Develop at least 3 solid UX case studies to showcase in your UX portfolio.

Ideally, each portfolio piece is different. Perhaps one is a mobile app, another a desktop application, and another one a responsive website.

But don’t spend forever on your UX portfolio.

Focus on “done,” instead of “perfect.” Shoot for a Minimum Viable UX Portfolio.

Once you have 1-2 solid UX case studies, apply to UX jobs ASAP.

Applying makes you a better UX designer.

Even if you don’t feel like you’re 100% ready, or even if it’s a firm that you’re not really interested it, consider it an opportunity to practice UX interview skills.

Applying also helps you adopt the thinking that you are a UX Professional – how you view yourself is vital and this will show in the interview process

Bonus: Join a UX Community

Consider joining a UX community – they can lead to UX mentors, jobs, and other opportunities.

Meetups are awesome for connecting with peers who can help review your work, staying up to date with the UX industry, and of course rubbing elbows with those who are hiring.

The UXBeginner Facebook Community is an extension of this blog’s community. Read the community rules, request to join and connect!


Job hunting is an entire job unto itself, but I hope these 5 strategies give you a big push to get started in UX, complete your UX portfolio and start the UX interview process….all with no “professional” UX experience needed.

Good luck!


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9 responses to “How to Get a UX Job with No Professional UX Experience”

  1. JM Avatar
    JM

    I gotta say that you’re pretty spot on with this article. For example, I finished up school several years ago as a Graphic Designer. Unfortunately I didn’t make the most of internships or outside projects during my education which made my portfolio look pretty weak. It took me 18 months to land a job and it was in Insurance as an agent; however, when they need promotional to be made I was right on it. Soon I started taking online classes to learn coding and UX design skills which helped me land a UX design position as an intern. The manager left the company 8 months into my internship thus allowing me to absolve their role. Long story short; keep on punching out work, whether it is non profit but make sure to have traces and examples of your thought process involved. A lot of employers like to see that.

  2. Mallory Brown Avatar

    Hi there. I appreciate your article, would you mind offering some tips? I’ve followed all of the above to a T, and still am striking out. I really really need some fresh advice. Please email me if you are willing to help out – mallory.lundell.brown@gmail.com. Thanks.

  3. Aylin M Avatar

    Thank you and great post! I’m also someone coming from a non-design background who picked up UX and we development about a year ago and on a mission to freelance :)

  4. UXswitch Avatar

    Think about expressing your design thinking and passion for UX in an online portfolio. You might say, how can I have a portfolio if I have no projects under my belt? Does not matter. Make your own. For example, go and redesign something that people see everyday that you think could be optimised. Look at Pete Smart’s redesign of the airline boarding pass. How about redesigning a car hire voucher, cinema ticket or a bus timetable. Just go out and do it. Sketch it, mock it up, test it with people around you. Get out of your comfort zone and be proactive. Prospective employers do not care if a project was commercial or not, they just want to see your methodology and passion, that you are able to challenge conventions. Once you are done, publish it on Medium and LinkedIn. Whatever you have designed, there will be reaction to it. It might be positive or negative. Again, does not matter. You are learning and getting noticed.

    Go to UXswitch.com for more career advice and top UX jobs.

  5. XPDesign Avatar
    XPDesign

    Thanks for the article. Perfect timing as I’ve been searching on how to get a UX job without experience. After reading your article, I just realized that it’s all about seeing in a different perspective. Noe that I think about it, I have something to add in my portfolio. Thanks again!

  6. Ivan Feerman Avatar

    Hello, this is exactly where I am right now and was starting to get discouraged until I read this article. I have pretty much tried all of this and had no results yet. I even had a few interviews but have lost the opportunities to mid-senior level candidates. How do I obtain that experience without the opportunity. I feel stuck at the moment. Any suggestions on where to go from here? I’m trying to land that first job. Here’s my site: http://www.uxbyivanfeerman.com
    I can be reached through the site contact info.

  7. Andrew Christie Avatar
    Andrew Christie

    Thank you so much for this. I’m reading it – 5 years on from when originally written! However the advice is still relevant today – with regards to myself wanting to enter the UX design career market. Myself a graphic designer and Foodbank volunteer – I really want to be impactful with my work moving forward. Thanks to his piece it has made things a lot more clarified; how to do so.

  8. Arif Hussain Avatar

    I have a case study. I optimize my resume from a professional career specialist. I have 3 certifications in UX design and foundation courses. I am still jobless. No one trusts you without experience.

  9. debbie Avatar
    debbie

    I am looking for a recruiter who will get a percentage of my salary for a certain length of time if he/she lands me a job in UX. I am at junior level, live in Sydney.

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